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Cigna® is a service mark of Cigna Corporation, for which its affiliates are licensed to use. Cigna Corporation is a holding company and not an insurance company or operating company. Therefore, both Cigna products and services are provided exclusively by affiliates and not by Cigna Corporation. The name "Cigna" can refer to either Cigna Corporation and / or one or more of its subsidiaries, but when used in connection with the offer or provision of a product or service, it always refers to an affiliate.
The product descriptions that, if applicable, cigna.es and /or cignasalud.es may provide,do not constitute sales offers in relation to any product or service. Some products are not available in all countries. Those interested in a specific product should contact the indicated Cigna affiliate to find out if the product is available in their country and request a copy of the policy in question or a prospectus containing the full description of the product.
During your visit to cigna.es and/or cignasalud.es, you may leave the Sites and enter other non-Cigna sites. Cigna does not review or control the content or accuracy of such sites and is not responsible for their content or accuracy. Access to non-Cigna sites is done at the User's own risk and expense.
Likewise, the existence of links to cigna.es and / or cignasalud.es from other websites does not necessarily imply the existence of relationships between Cigna and the owner of the site or of the website where the link has been established, nor the review or acceptance of its contents and materials by Cigna. Other Internet sites could contain unedited, sexually explicit, violent, racist or other material that could be offensive to the User. The User must decide under their sole responsibility if they access other websites.
Cigna does not control or provide any type of express or implied guarantee with regard to the material that includes a link to other sites nor the content found on the sites accessed through links located on this Site; for this reason, Cigna is not responsible for said materials and content, the User having to decide on their own responsibility the convenience of its use. Due to the nature of the Internet, Cigna does not guarantee that access to cigna.es and/or cignasalud.es or any of its pages will be achieved without interruptions or errors. Cigna does not guarantee the usefulness or expected results of the material contained in cigna.es and/or cignasalud.es.
Cigna does not guarantee that the files that can be downloaded from this Site are free of viruses or any other code or element with contaminating or destructive properties of the Users' computer systems such as worms or Trojan horses ("Trojan horses "). Cigna makes no warranty, express or implied, with respect to the files that can be downloaded from this Site. Cigna does not assume, in any case, any responsibility either towards the User or against third parties regarding the decisions that may be made or the actions that the User or any other person may perform based on the results obtained from the use of files downloaded from this Site. These files may be downloaded and printed only for the User's personal use. The printing and reproduction by any electronic means of any document or graphic, in whole or in part, for any reason, except for the User's personal use, is expressly prohibited, unless prior written authorisation is obtained from the corresponding owner.
The health information contained in this Site is offered solely for informational purposes, as a open advertisement service intended to promote consumer health. Such information does not constitute medical advice nor is it intended to substitute for the assistance that must be provided by a physician. Cigna assumes no responsibility under any circumstances arising from the use, abuse, interpretation or application of any health information offered on this Site. The User must consult, in any case, with his/her doctor everything related to examinations, treatments, tests and health related recommendations. Do not use the information on this Site as a tool for self-diagnosis.
Cigna websites may occasionally contain forecasts about economic prospects, management plans and objectives for future operations, economic conditions, trends and resolution of uncertainties. Cigna cautions the reader that actual results could be significantly different from what Cigna anticipates, depending on the results of certain factors. In some cases, Cigna exposes uncertainties when providing forecasts. Certain factors that could cause Cigna's actual results to differ materially from expectations ("Risk Factors") are listed on the most recent 10-K or 10-Q forms Cigna files with the Securities and Exchange Commission ("SEC"). ) U.S. Cigna does not undertake any obligation to correct or update any forecast posted on Cigna's websites. Likewise, Cigna cautions the reader that the list of Risk Factors contained in the most recent 10-K or 10-Q forms that Cigna has filed with the (SEC) may be modified by any of the documents filed subsequently filed with the SEC, such as Form 8-K, proxy statements, and other documents. Cigna will not update the Risk Factors listed in any of the documents filed with the SEC by Cigna before the filing deadline required by the SEC. The list of Risk Factors contained in any document filed by Cigna with the SEC may be incomplete and is valid only on the date it was filed with the SEC.
cigna.es and/or cignasalud.es may contain references to various trademarks or service marks and other intellectual or industrial property rights that, registered or not, belong to their respective owners. Except for Cigna®, A Business of Caring®, Cigna and Tree Logo® and other trade or service marks and intellectual or industrial property rights owned by Cigna Corporation or its affiliates, Cigna is not responsible for, nor does it offer any assurance as to the ownership of trademarks or service marks or other industrial or intellectual property rights referred to or related to this Site, or its owners, products or services.
The use of the Sites does not imply the granting of licenses or authorisations of use of any nature on the intellectual or industrial property rights of Cigna or on any other, own or third party related, similar right, associated with the Sites.
By accessing cigna.es and/or cignasalud.es, the User exempts Cigna from liability, in any case and under any circumstances, for damages of any kind arising from the use of these Sites or of information, goods or services obtained from them, including direct and indirect damages (even if Cigna has been advised of the possibility of such damages).
The User will indemnify Cigna for the damages suffered as a result of the breach by the User of these General Conditions of Use, or of the law, morality, or any applicable customary rule.
The Cigna websites do not direct content to minors nor seek to collect personal information about minors.
The User who allows his/her minor child or a minor under his/her legal custody (a "minor ") to access and use the Cigna websites, agrees to be solely responsible for: (1) the conduct of said minor while using the site, (2) the supervision of said minor's access to the Sites and the use made of them, and (3) the consequences arising from said use.
Cigna reserves the right to introduce modifications in cigna .es and / or cignasalud.es and in its Legal Warnings and General Conditions of Use. We recommend that you periodically check the updates and modifications that are introduced in the websites and in these Conditions. Access to and / or continued use of cigna.es and / or cignasalud.es constitutes an acceptance of these Legal Warnings and General Conditions of Use and of its modifications and, in particular, these rules for the notification of modifications. The use of cigna.es and / or cignasalud.es and the acquisition of products and / or services from cigna.es and / or cignasalud.es will be governed and interpreted in accordance with Spanish law.
Unless otherwise specified in the corresponding section of these Sites, the products and /or services referred to on this Site correspond to the following organisation:
Cigna Life Insurance Company of Europe, SA / NV, Branch in Spain, with registered office at Pozuelo de Alarcón (28223 Madrid), Parque Empresarial La Finca, Paseo del Club Deportivo, 1 - Building 14 servicio.cliente@cig na.com
Registered in the Madrid Mercantile Registry, Volume 809, Folio 205, Section 8, Page M - 11184
Registered in the General Directorate of Insurance under number E0133
Cigna Life Insurance Company of Europe, SA/NV. The branch in Spain is a branch of Cigna Life Insurance Company of Europe, SA / NV with registered office in Belgium, Avenue Cortenbergh, 52, Brussels, organisation subject to the supervision of the National Bank of Belgium.
The parties submit, at their choice, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the User's domicile. Likewise, as an organisation adhered to CONFIANZA ONLINE and in the terms of its Code of Ethics, in case of controversies related to online contracting and advertising, data protection, protection of minors and accessibility, the user may turn to the extrajudicial dispute resolution system of CONFIANZA ONLINE (www.confianzaonline.es).
A "cookie" is a small data file that is stored on a device when you visit a web page or use an App. Cookies help us above all to know which parts of the website are useful and which areas need improvement.
Cookies are classified :
You can configure the browser so that it accepts or rejects cookies. Remember that if you disable cookies on a device, you may not be able to access certain sections of the website or application, or not all features will work as desired. You also have the ability to browse with the browser's anonymous use settings (called "Incognito" in Chrome, "InPrivate" in Internet Explorer, and "Private Browsing" in Firefox and Safari). If you use this setting, the website or application will continue to send you cookies and function as normal, but when the session ends (by closing the browser), all cookies received during the session will be deleted.
In addition, the "Help" menu in the menu bar of most browsers explains how you can prevent the browser from accepting new cookies, how to make the browser notify you when you receive a new cookie, and how to completely disable the cookies. However, since cookies allow you to take advantage of some essential functions of web pages, it is advisable to keep them enabled. For more information about how to configure cookies in the most important browsers, follow these links:
We do not edit, control, maintain or monitor the aforementioned links. Therefore, we cannot be held responsible for the content of these web pages.
Most mobile devices allow you to control tracking for advertising purposes by usingthe "Limit advertising tracking" option ( here you can find specific information for iOS devices) or the option "Opt out of Interest -based Advertising "[" Disable interest-based advertising "] ( here you can find specific information for Android devices).
The Internet advertising industry has produced a guide on behavioral advertising and privacy in line, which you can read at www.youronlinechoices.eu . The guide contains an explanation of the IAB's self-regulatory regime to allow you to have more control of the advertising you see.
You can also get more information about cookies at aboutcookies.org or allaboutcookies.org (an Internet Advertising Bureau Europe website), including the cookies installed on your device and how to configure and delete them.
We can also use the following types of technologies that are similar to cookies:
Pixel tags. "Pixel tags" (also called web beacons , web beacons and clear GIF or invisible GIFs) are used, among other things, to track user actions on the website, measure the success of our marketing campaigns and compile statistics on Website usage and response rates.
Information from browsers or devices. We obtain certain information from most browsers or automatically from the device, for example, the address of Media Access Control (MAC), the type of computer (Windows or Mac), the screen resolution, the name and version of the operating system, the manufacturer and model of the device, the language, the type of Internet browser and its version and the name and version of the website you use. This information allows us to guarantee the proper functioning of the website.
Physical location . We obtain the physical location of the device using, for example, satellite signals, cell phone masts or WiFi signals. We use the physical location of the device to provide you with personalised services and content based on your location. We also share with our marketing partners the physical location of your device, combined with information about the ads you have seen and other information that we collect, so they can provide you with more personalised content and study the effectiveness of advertising campaigns. In some cases it may allow or deny the uses mentioned and share the location of your devicebut ifchose not to, we and our marketing partners possibly can not provide the services and content applicable custom.
Identification of the device by fingerprint . We may also use cookie-like technologies to be able to offer you content that we believe may be of interest to you based on your activities on the website, as well as to prevent possible fraud and for authentication purposes. For example, we may obtain device attributes and combine information collected by most browsers or automatically by the device to create a unique identity that identifies your browser or device with reasonable certainty. In this context, we can collect, use and combine the following information:
As a provider of quality health insurance, our insured members and customers expect us to carefully use and protect the personal data (as defined below) that they share with us.
As a Cigna insured member, you receive this Data Protection Policy either because your employer has signed a contract with us, as an insurance provider, so that we can offer you, directly or through our associates, health insurance coverage and other additional coverage or services that result from application (referred to in this Data Protection Policy as " Services )", or because you benefit in another way of our Services (for example, as a dependent, or as an insured member or beneficiary under an individual policy).
In order to provide you with our Services, we collect and process your personal data. This Data Protection Policy explains how and why we use your data, and indicates what rights you have in relation to them.
In addition to this Data Protection Policy, some of our products and services may have an independent policy, which will describe in detail how your personal data is used in a particular context (for example, our website ).
Personal data " is understood to be any information that identifies you or relates you to other people who also benefit from our Services (eg dependents). You will be the one who provides us with this information or, if not, it could be provided by an authorised third party (eg medical professionals or your employer, in the case of group policies).
Due to the nature of the Services to which you are entitled, your personal information may contain specially protected data such as, for example, your medical condition or state of health.
Cigna Life Insurance Company of Europe, SA / NV, Branch in Spain, with address at Parque Empresarial La Finca, Paseo del Club Deportivo, 1 -Edificio 14, 28223, Pozuelo de Alarcón - Madrid (" Cigna " or " us "), will process the personal data related to the applicant / insured member (in the case of individual policies), the insured person and the beneficiary (jointly, the " Interested Party "), as the data controller as described in this Data Protection Policy.
The personal data that we process from Interested Parties comprise the following categories:
Cigna has the obligation to collect the personal data of the Interested Party as a result of a contractual requirement, either with the Interested Party directly in the case of individual policies, or with their employer, in case of group policies. If the Interested Party does not provide such data, this could prevent or delay the fulfillment of our obligations. For example, if the Interested Party does not provide certain personal data, we will not be able to provide the Services.
The personal data of the Interested Party will be processed to provide the Services, manage their plan and, in general, develop our insurance activity in relation to the Services to which you are entitled.
In particular, we process the personal data of the Interested Party to:
Given the nature of the Services to which the Interested Party is entitled, we may process sensitive data related to the Services. However, the consent of the Interested Party is not necessary to process their health data since we have legal authorisation to treat them as an insurance entity.
We may share the personal data of the Interested Party with third parties whenever necessary to be able to provide the Services to which the Interested Party has right or for the purposes described in this Data Protection Policy. The communication of the personal data of the Interested Party means that their personal data will be shared third parties and / or that they will be able to access them:
For any of these categories of recipients, it may happen that they are located within the European Economic Area or that they can process and access the personal data of the Interested Party from outside the European Economic Area, as described in the next section of this Data Protection Policy.International transfers of personal data outside the European Economic Area
Given the nature of the Services to which the Interested Party is entitled, the Interested Party's personal data could be shared with and / or be accessed by third parties located in countries outside the European Economic Area that have a different level of protection than Spain. These countries could include some that the European Commission considers do not provide an adequate level of data protection (for example, the United States).
In this case, when we transfer the personal data of the Interested Party to any of these countries, we will carry out said transfer in accordance with the applicable data protection regulations. This would include the adoption of the necessary guarantees, such as contractual obligations, to protect the personal data of the Interested Party and their fundamental freedoms and rights, as well as the rights related to their personal data.
In the event that the Interested Party wishes to obtain additional information about the measures we have in place to protect their personal data, or if they wish to obtain a copy of the guarantees adopted, the Interested Party may contact us at Through the contact details indicated in the "Contact" section of this Data Protection Policy.
At Cigna we ensure that there are adequate procedures to use the personal data of the Interested Party and to eliminate and / or store them whenever necessary.
In general terms, we only keep the Interested Party's personal data for the time necessary to:
When the provision of the Services ends, the personal data of the Interested Party will be protected and deleted once the retention period has expired to comply with our legal or regulatory obligations and / or to protect our rights. By default, our retention period is 10 years. However, depending on the jurisdiction that governs the insurance contract and the type of information processed, this period can vary between 7 and 10 years.
In the event that the Interested Party wishes additional information in relation to the conservation and storage periods of their personal data, they can use the contact details provided below in the "Contact" section of this Data Protection Policy.
In accordance with the data protection regulations, the Interested Party has certain rights in relation to the personal data that Cigna treats about him and That you can exercise using the contact information provided below in the "Contact" section of this Data Protection Policy.
The rights of the Interested Party include:The right of access to personal data
The Interested Party has the right to obtain a copy of personal data that Cigna stores related to the aforementioned party and certain details about how they are used. In general terms, these requests will be processed at no cost to the Interested Party.
The information of the Interested Party will normally be provided in writing, unless they request that it be provided in another way, or that the request has been made by electronic means, in which case the information will be delivered through such media if possible.The right to rectification
Cigna takes adequate measures so that the information it stores about the Interested Party is accurate and complete. However, if the Interested Party considers that this is not the case, they can request its update or correction.The right to deletion
In some circumstances, the Interested Party has the right to request the deletion of their personal data. However, in some cases, the exercise of said right may mean that the Services can not be provided to the Interested Party.The right of opposition and the limitation of treatment
In certain circumstances, the Interested Party has the right to oppose the processing of their personal data, or to request that they not be used. However, in some cases, the exercise of these rights may mean that the Services cannot be provided to the Interested Party.The right to portability
In some circumstances, the Interested Party has the right to request their personal data in an electronic format of common use, since they are transmitted to another third of your choice.The right to object to marketing actions
However, Cigna does not use the data of the Interested Party for commercial purposes.The right not to be the subject of an automated decision (including profiling)
The Interested Party has the right not to be the subject of a decision based solely on automated processing. However, our decisions will never be based exclusively on automated means.The right to revoke consent
As explained above, we collect and process the personal data of the Interested Party (including sensitive data) to provide the Services under different legitimizing bases, reason why it is not necessary to obtain the consent of the Interested Party.The right to file a claim with the Spanish Agency for Data Protection
The interested party has the right to file a claim with the Spanish Agency for Data Protection if they consider that any Cigna's processing of your personal data does not comply with the applicable data protection regulations.
The presentation of a claim will not affect any other right or action of the Interested Party.
To protect the personal data of the Interested Party, appropriate technical, physical, legal and organizational measures will be taken, consistent with the applicable data protection regulations.
We may update this Data Protection Policy periodically to ensure its accuracy. Therefore, it is recommended that the Interested Party consult it each time they provide personal data. When the changes in the Policy have a substantial impact on the processing of the personal data of the Interested Party, or significantly impact him in another way, they will be notified sufficiently in advance so that he has the opportunity to exercise his rights in relation to your personal information.
This Data Protection Policy was last updated in May 2018 to comply with the General Data Protection Regulation of the European Union, applicable as of May 25, 2018.
If the Interested Party has doubts or questions about the way in which Cigna collects, stores or uses their personal data, they can contact our data protection officer at:
Data Protection Officer / Cigna
52 Avenue de Cortenbergh /
Kortenberglaan 52 B